Shipping policy
Delivery Information
Delivery is available for the United Kingdom, European Union, and selected international destinations.
All orders are prepared and shipped from the United Kingdom.
Your order will be processed and dispatched within 2 business days, subject to product availability. Delivery times may vary depending on location and customs procedures.
United Kingdom
Standard Delivery — Free
Delivered within 1–3 business days once dispatched.
European Union
Standard International — £14.99
Delivered within 2–11 business days once dispatched.
All European Union orders are shipped on a Delivered Duty Paid (DDP) basis.
Duties, import taxes, and customs fees are calculated and shown at checkout. Your total at checkout is the final amount you pay, with no additional charges upon delivery.
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International
Standard International — £23.99
Delivered within 3–17 business days once dispatched.
All international orders are shipped on a Delivered Duty Paid (DDP) basis.
Duties, import taxes, and customs fees are calculated and shown at checkout. Your total at checkout is the final amount you pay, with no additional charges upon delivery.
Responsibility for Goods in Transit
We are responsible for your order until it is delivered to you. If your parcel is lost in transit or arrives damaged, please contact us at info@1929vault.com and we will resolve it.
Once your order has been safely delivered to the address provided, risk and responsibility pass to you. We cannot be held liable for parcels that are left unattended, misdelivered to an incorrect address provided by you, or taken by unauthorised persons after delivery has been successfully completed.
Additional Information
Once your order has been shipped, you will receive a confirmation email including tracking details.
During high-demand periods, dispatch times may be slightly extended.
While duties and taxes are covered by us for international shipments, delivery times remain estimates and may vary depending on customs processing within the destination country.
Important Notes
All orders are shipped from the United Kingdom.
Delivery timeframes are estimates and may vary depending on location, courier operations, and customs clearance procedures.
19:29 VAULT is not responsible for delays caused by customs processing or circumstances beyond our control.
Your Statutory Rights
Nothing in this policy affects your statutory rights as a UK consumer under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.