Shipping policy

Delivery Information

Delivery is available for the United Kingdom, European Union, and selected international destinations.

All orders are prepared and shipped from the United Kingdom.

Your order will be processed and dispatched within 2 business days, subject to product availability. Delivery times may vary depending on location and customs procedures.

United Kingdom

Standard Delivery — £4.99

Standard Delivery — Free (On all orders £150 and above).

Delivered within 1–3 business days once dispatched.

European Union

Standard International — £14.99

Delivered within 2–11 business days once dispatched.

All European Union orders are shipped on a Delivered Duty Paid (DDP) basis. Duties, import taxes, and customs fees are handled by 19:29 VAULT. The price shown at checkout is the final amount you pay, with no additional charges upon delivery.

International

Standard International — £23.99

Delivered within 3–17 business days once dispatched.

All international orders are shipped on a Delivered Duty Paid (DDP) basis. Duties, import taxes, and customs fees are managed by 19:29 VAULT to ensure a seamless delivery experience without unexpected charges.

Additional Information

Once your order has been shipped, you will receive a confirmation email including tracking details.

During high-demand periods, dispatch times may be slightly extended.

While duties and taxes are covered by us for international shipments, delivery times remain estimates and may vary depending on customs processing within the destination country.